CarMax Commercial Actress Name Is Jessica Williams. Learn about her role in the CarMax ads, her background, career highlights, and why she was chosen for the campaign.
CarMax, one of the largest used-car retailers in the U.S., is well-known for its no-haggle pricing and 30-day money-back guarantee.
But aside from its customer-friendly policies, CarMax commercials have gained attention for their humor and relatability, often featuring talented actresses who make the ads memorable.
Many viewers find themselves wondering, Who is the actress in the CarMax commercial? These commercials frequently include familiar faces from TV shows, movies, and other popular advertisements, making them instantly recognizable.
Let’s take a closer look at the actresses featured in CarMax commercials, their roles in these ads, why they were chosen, and how audiences have reacted.
CarMax Commercial Actress: Meet Jessica Williams
Jessica Williams is one of the most recognizable actresses in CarMax’s recent advertising campaigns.

She starred in the “Unsettle” campaign (2023-24), a series of commercials highlighting how unpredictable life can be—except when buying a car from CarMax, thanks to their 30-day money-back guarantee.
Who Is Jessica Williams?: Age and work
Jessica Williams is an actress, comedian, and writer known for her comedic talent and natural charm. Jessica Williams, born on July 31, 1989, is currently 35 years old.
She first gained widespread recognition as a correspondent on The Daily Show (2012–2016), where her sharp wit and insightful humor made her a fan favorite.

She has since built a successful acting career, with notable roles in:
- The Fantastic Beasts series as Professor Eulalie Hicks
- Booksmart (2019) as a high school teacher
- Shrinking (2023) on Apple TV+, where she earned an Emmy nomination
Her engaging personality and comedic timing make her a perfect fit for CarMax’s relatable and humorous commercials.
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Why Did CarMax Choose Jessica Williams for Their Commercial?
CarMax commercials are designed to be humorous, engaging, and relatable, making Jessica Williams an ideal choice for their campaign.

- She has a strong background in comedy, making her delivery feel natural and effortless.
- Her presence adds familiarity without being overly used in advertising.
- Her ability to make everyday frustrations humorous aligns with CarMax’s brand voice.
In the “Unsettle” commercial, Williams humorously demonstrates how most things in life don’t come with guarantees—like returning a bad tattoo or trying to figure out a restaurant’s “market price”—contrasting it with CarMax’s 30-day return policy.
How Did the Audience React to the CarMax Commercial?
Jessica Williams’ CarMax commercials quickly gained attention, with viewers praising her humor and on-screen presence.

- Many took to social media to comment on how “Jessica Williams made me actually watch a commercial instead of skipping it.”
- Others appreciated the clever writing, particularly the relatable situations like regretting a tattoo or struggling with unclear pricing at a restaurant.
- Fans of The Daily Show were excited to see her in a fun and lighthearted role.
Her presence helped make the campaign one of CarMax’s most engaging and widely recognized ads.
Other Commercials and Brand Collaborations Featuring Jessica Williams
Jessica Williams has appeared in various brand collaborations and promotions, including:
- Apple TV+ campaigns for Shrinking
- Netflix promotions for 2 Dope Queens
- Warner Bros. marketing for Fantastic Beasts
She tends to choose projects that align with her comedic and charismatic style, making her a natural fit for brands like CarMax.
Other Famous Actors in CarMax Commercials
CarMax has a history of featuring well-known actors in its commercials. Besides Jessica Williams, here are a few other recognizable faces from CarMax ads:
Ericka Kreutz – “College Drop-Off” Ad (2022)
- Played a mom excited to sell her minivan right after dropping her child off at college.
- Has appeared in Better Call Saul, Dead to Me, and The Handmaid’s Tale.
Kristin LaVonne – CarMax Ads with Stephen Curry (2021)
- Played a CarMax associate in ads featuring NBA star Stephen Curry and WNBA legends Sue Bird and Candace Parker.
- Known for indie films and national ad campaigns.
Mela Green – “New Piercing” Ad (2022)
- Starred in a comedic CarMax commercial highlighting the brand’s 30-day money-back guarantee.
- A bilingual actress featured in over 19 national ad campaigns.
By using both celebrities and character actors, CarMax ensures its ads remain engaging and memorable.
CarMax Advertising Strategy: Why Their Commercials Stand Out
CarMax’s advertising strategy focuses on humor, relatability, and clear messaging. The key elements that make their commercials successful include:
- Using humor to connect with audiences – Their commercials often highlight everyday frustrations in a funny way.
- Featuring recognizable actors – CarMax selects actors who bring credibility and appeal to their ads.
- Reinforcing brand promises – Each ad highlights CarMax’s no-haggle pricing, hassle-free process, or money-back guarantee.
The combination of humor and clarity makes CarMax commercials stand out in the competitive automotive industry.
Final Thoughts on Jessica Williams’ Role in the CarMax Commercial
Jessica Williams brought humor, charm, and relatability to CarMax’s “Unsettle” campaign, making it one of their most memorable ad series. Her comedic background and natural charisma helped reinforce CarMax’s message in an engaging way.
As CarMax continues producing entertaining and informative commercials, it’s likely they will continue using talented actors like Williams to create ads that connect with audiences.
FAQs
Who is the actress in the CarMax commercial 2023?
Jessica Williams stars in CarMax’s “Unsettle” campaign, bringing humor and relatability to the brand’s advertising.
Who is the mom in the CarMax “College Drop-Off” ad?
Ericka Kreutz plays the mom in the CarMax “College Drop-Off” commercial. She is known for her roles in Better Call Saul and Dead to Me.
Who are the actors in the CarMax commercial with Stephen Curry?
Kristin LaVonne plays the CarMax associate in the commercials featuring NBA star Stephen Curry and WNBA legends Sue Bird and Candace Parker.
Why does CarMax use famous actors in their commercials?
CarMax selects recognizable actors to increase engagement and brand recall. Their commercials use humor and relatable scenarios to make the brand’s message more memorable.

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